A2P SMS Privacy Policy
Effective Date: 01/01/2023
1. Introduction Welcome to Constant Comfort Heating & Cooling, Inc. A2P SMS program. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt-in to receive SMS messages from us.
2. Information Collection When you opt-in to receive SMS messages, we collect the following information:
- Your mobile phone number
- Name (optional)
- Email address (optional)
3. Use of Information We use the collected information to:
- Send you SMS messages as per your opt-in preferences
- Communicate with you regarding your inquiries and requests
- Improve our services and customer experience
4. Information Sharing We do not share your personal information with third parties for marketing purposes. Your information is only used for the purposes outlined in this policy.
5. Opt-In Process To opt-in to our SMS program, you must provide explicit consent by:
- Texting a specific keyword to our designated number
- Submitting a web form with your mobile phone number and consent
6. Opt-Out Process You have the right to opt-out of receiving SMS messages at any time by:
- Texting “STOP” to our designated number
- Unsubscribing through a link provided in our SMS messages
7. Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
8. Changes to the Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our SMS program after any changes constitutes your acceptance of the new policy.
9. Contact Information If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: Constantcomforthvac@gmail.com
- Phone: 951-370-0486
- Address: 26025 NEWPORT RD #A 406 MENIFEE, CA 92584